MELQUARIS Returns Policy

At MELQUARIS, we strive to ensure complete satisfaction with every purchase. If you are not entirely satisfied, our Returns Policy offers a straightforward approach to returns and exchanges. Please read the details below to understand our policy and reach out to us if you have any queries.

Eligibility for Returns

• Items must be returned within 30 days of the original purchase date.
• Products should be in their original packaging, with all tags and labels intact.
• Items should be unworn, unwashed, and without any alterations.
• Proof of purchase or receipt is required for all returns.

Non-returnable Items

• Gift cards
• Personalized or custom-made items
• Items marked as final sale

Return Process

To initiate a return, please contact our customer service department at [email protected]. Our team will provide detailed instructions and a return authorization number. Returns sent without prior authorization may not be processed.

Refunds and Processing Time

Upon receipt and inspection of your return, a refund will be processed to your original payment method within 10 business days. Please note that shipping costs are non-refundable.

Exchanges

For exchanges, please follow the return process to send the item back to us and place a new order for the desired item. This ensures the quickest way to receive the item you prefer.

Contact Us

If you have any questions regarding our Returns Policy, please do not hesitate to get in touch with us at +1 (234) 567-890 or email us at [email protected].

Thank you for choosing MELQUARIS. We appreciate your business and look forward to serving you again.